PRODUCT

Planned Work

When there is prior intent available to HyperTrack about where and when the worker is expected to go on the route

Flex

Use Flex Routes if you do not provide HyperTrack the sequence in which orders of a route will be completed

Key Capabilities

  • Let drivers decide routes in real time and track progress
  • Provide live order tracking to customers
  • Track routes taken and distances traveled for every order

Integrations

Interfaces

Use Cases

Live Order Tracking for Customers

Give customers and ops teams the order tracking data they need to enrich your delivery experience

  • Rapidly build live order tracking at scale for customers and ops teams with single API call
  • Provide operations teams with order visibility to address live issues, customer inquiries and improve efficiency
  • Delight customers with elegant tracking experiences and reduce customer calls

Productivity of Visits and Routes

Give your operations teams the insights they need to manage their gig worker productivity

  • Improve service times and understand ground truth of deliveries and visits
  • Measure time spent at delivery and work destinations
  • Build an accurate address book by recording the ground truth of order fulfillment

On-Time

Use On-time routes when you provide HyperTrack the sequence of orders in the route and require live ETAs and delays

Key Capabilities

  • Give customers peace of mind with views of order's live location, route and ETA
  • Bring real time visibility into your team’s operations as work is done
  • Provide clarity to your ops teams with performance data at scale and per order

Integrations

Interfaces

Use Cases

Live Order Tracking for Customers

Give customers and ops teams the order tracking data they need to enrich your delivery experience

  • Rapidly build live order tracking at scale for customers and ops teams with single API call
  • Provide operations teams with order visibility to address live issues, customer inquiries and improve efficiency
  • Delight customers with elegant tracking experiences and reduce customer calls

Productivity of Visits and Routes

Give your operations teams the insights they need to manage their gig worker productivity

  • Improve service times and understand ground truth of deliveries and visits
  • Measure time spent at delivery and work destinations
  • Build an accurate address book by recording the ground truth of order fulfillment

Proof-of-Work

Key Capabilities

  • Automatic parking & service location inferences and separate parking and service destinations per order
  • Smarter ETA due to park and walk time and smarter service time due to better geofence

  • Automatic polygon geofence inference and correction

  • Three markers with pictures (clock in, clock out, complete)

  • On-time & service time scoring per order, driver, place‍

Integrations & Interfaces