Can we only track one thing at a time?
No, most of our customers have users performing multiple actions (pickups, visits, deliveries, drop-offs, appointments, breaks) in an outing, often in an adhoc sequence.
My business is not on demand. I do not care about live tracking.
So aren't most of our customers. Live location features help increase revenue and reduce costs. If you have users on the move, you need to use live location.